This privacy notice tells you what to expect us to do with your personal information.
Contact details
Email – rachel@rachelreeds.co.uk
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
- Names and contact details
- Transaction data (including details about payments to and from you and details of products and services you have purchased)
We collect or use the following personal information for the operation of client or customer accounts:
- Names and contact details
We collect or use the following personal information for information updates or marketing purposes:
- Names and contact details
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
- Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
- Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
- Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
- Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
- Directly from you
- Suppliers and service providers
How long we keep information
For the duration of your subscription to a Rachel Reeds or Think BOLD Ltd mailing list for mailing list subscribers.
For all other parties, for duration of delivery of services plus 12 months.
Who we share information with
Fireflies.ai This data processor does the following activities for us: Fireflies.ai records, transcribes, and stores meeting audio and video content, generates meeting summaries and notes, and processes conversation data to provide searchable transcripts and action items from our business meetings.
Google Workspace This data processor does the following activities for us: Google Workspace stores and processes business documents and spreadsheets, collects form responses and survey data, and facilitates document collaboration and file sharing.
Microsoft 365 This data processor does the following activities for us: Microsoft 365 stores and processes business documents, spreadsheets, presentations, and other files, manages email communications, calendar scheduling, and video conferencing, and facilitates real-time collaboration on shared content.
Kit This data processor does the following activities for us: Kit performs actions like storing email addresses, sending out emails, managing subscriber lists, and tracking engagement based on the user\’s instructions.
Stripe This data processor does the following activities for us: Stripe primarily processes payment information like credit card details when a customer makes a purchase through a business using Stripe’s services.
Zapier This data processor does the following activities for us: Zapier automates workflows by connecting different applications and transferring data between them based on triggers and actions we configure, such as moving contact information between platforms, updating records, and syncing data across our business tools.
Zoom This data processor does the following activities for us: Zoom facilitates video conferencing and online meetings, processes audio and video communications, stores meeting recordings and chat messages, and manages participant information including names, email addresses, and meeting attendance data.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated – 15 February 2025